Technical Support

Our Technical Support Service (GTSS) is one of the exceptional areas of services that we offer to our customers. Our customers are confronted with increasing demands and intense competition in their markets, which definitely require them to create new designs for their products and hire new technical personnel to support their efforts. GTSS is capable of working with our customers as strategic partners.

Sewing Engineering Services (S.E.S.)

We provide a wide range of technical support services to retailers and vendors. An important aspect of this program is the Sewing Engineering Services (S.E.S.). Our Sewing Engineers share their technical experiences in the areas of:

Advice on the most suitable type of thread to be applied

Development of machine settings for sample and prototype garments

Advice on machine setting

Trouble shooting

Productivity enhancement

Minimization of rework

Stitch and seam appearance

Seam construction and recommendation

Thread consumption

Needle recommendation

Testing

Our in-house laboratories are equipped with the latest testing equipment. We can perform physical and chemical properties tests for any thread products that our customers request.

Technical Seminars

We provide seminars on the topics of sewing technology, trouble shooting and design trends. Seminars are organized into beginner, intermediate and advance level.

Thread Consumption Software

Our Thread Calculation System is an advanced software package that offers users the ability to accurately calculate their sewing thread requirements. The software will indicate how many cones of thread and how much cost you need for each sewing operation.

Multi-lingual Support

(English / Simplified Chinese / Traditional Chinese)

Easy to Use and Share

Increased Data Integrity

Improve the Cost Control

Please contact our technical team for advice and installation.